Executive

The Executive serves as the primary point of contact for BFSI clients in the CLM Domestic back-office unit, handling inquiries, troubleshooting issues, and delivering accurate information on financial services. This role ensures seamless service delivery, supports process improvements, and upholds the company’s reputation for excellence in customer care. The position requires managing client interactions, maintaining CRM records, and collaborating with cross-functional teams to resolve concerns and meet service level agreements.