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Experience Delivery Lead at Unisys - ApplyBlast

Experience Delivery Lead

Unisys

3 months ago

3.5 on Glassdoor

Bogota, Distrito Capital, Colombia

Onsite

Full Time

Manager

0 applicants

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About this role

The Experience Delivery Lead is responsible for end‑to‑end delivery of the eXperience Management Office (XMO) service, overseeing proactive and automation engineers, managing customer relationships, and ensuring measurable benefits through use case implementation and reporting. The role drives XLA adoption, tracks value, and aligns initiatives with the customer’s strategy and roadmap.

Responsibilities

Deliver end-to-end experience service and monitor automation progress
Lead Proactive and Automation Engineers to develop use cases
Prepare and deliver monthly Experience Level reports

Skills

Qualifications

Bachelor's degreeITIL v.4 Foundation certification

About Unisys

unisys.com

Headquarters

Blue Bell, Pennsylvania, United States

Company Size

10001+ employees

View Profile

Unisys is a global technology solutions company offering services across artificial intelligence, cloud and applications, cybersecurity, digital workplace, and enterprise computing. The company provides consulting, managed services, and technology solutions to clients across industries including financial services, healthcare, public sector, and manufacturing. Unisys helps organizations modernize IT infrastructure, secure digital assets, and drive business transformation through innovation.