JPMC
The Experience Design Executive Director leads a team in conceptualizing and detailing user journeys for Chase Home Lending, focusing on AI-infused customer experiences such as pre-qualification and document intelligence. This role involves partnering with data science and engineering teams to translate model capabilities into trustworthy, accessible, and compliant user experiences. Success is measured by customer outcomes, fairness, and the reliability of AI-enabled journeys.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMC.
JPMC didn’t post a salary, so this is our estimate from similar listings.
59% above the average for this role