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Experience Designer | Product & Conversation Design - Sr. Analyst at Accenture - ApplyBlast

Experience Designer | Product & Conversation Design - Sr. Analyst

Accenture

4 months ago

3.9 on Glassdoor

New York, NY

Hybrid

Full Time

Junior

0 applicants

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About this role

An Experience Designer at Accenture Song designs intuitive, AI-powered customer service solutions blending UI/UX with conversational design. The role involves creating end-to-end customer experiences for screen-based and conversational interfaces using emerging GenAI technologies. Applicants will collaborate with cross-functional teams to translate complex AI behaviors into clear, trustworthy user interactions.

Responsibilities

Design end-to-end UX for AI-powered customer service solutions
Create screen-based interfaces for chat experiences and agent dashboards
Translate complex AI behaviors into transparent user experiences
Partner with engineers to align design intent with system behavior
Plan usability testing and synthesize insights to iterate designs

Skills

Qualifications

Bachelor's degree in design or related field1+ years UI/UX or product design experience1+ years conversational or AI-driven experience

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.