Experience Designer - Service Design (All Genders)
zooplus SE
About this role
We are seeking an Experience Designer to play a pivotal role in enhancing zooplus' customer experience through strategic design, customer journey mapping, and developing services. The role involves data-driven insights, stakeholder collaboration, and designing end-to-end customer experiences across digital touchpoints.
Skills
About zooplus SE
zooplus.seZooplus is a leading European online pet store that sells pet food, accessories and supplies for dogs, cats, small pets, birds, fish and reptiles. The site offers a large selection of branded and own-label products, competitive pricing, fast home delivery, subscription/autoship options and a loyalty/bonus-points program. It promotes convenient shopping with free returns and free shipping above a set order value, plus customer support across its European markets. Customers choose Zooplus for its breadth of assortment, frequent promotions and reliable doorstep delivery.
About zooplus SE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for zooplus SE.
Salary
$63k – $93k
per year