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Experience Guide at Wake Forest University - ApplyBlast

Experience Guide

Wake Forest University

19 days ago

4.2 on Glassdoor

Wake Forest, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Experience Guide role at The NOW Massage serves as the primary point of contact for guests, creating a warm and welcoming environment from check-in to check-out. This position focuses on driving guest satisfaction and boutique success through exceptional service, accurate appointment management, and professional resolution of guest concerns. The role operates within a fast-paced, high-volume wellness environment that emphasizes a supportive team culture and continuous career growth.

Responsibilities

Create a warm, welcoming guest experience from check-in to check-out
Confidently recommend upgrades and drive membership and sales performance
Book, adjust, and manage appointments accurately in a fast-paced system

Skills

About Wake Forest University

wfu.edu

Headquarters

Winston-Salem, North Carolina, United States

Company Size

1001-5000 employees

Founded

1834

View Profile

Wake Forest University, founded in 1834 and located in Winston‑Salem, North Carolina, is a private university offering undergraduate, graduate, and professional education. Students choose from 45 majors and programs across seven colleges and schools within a vibrant, diverse academic community. The university supports research, scholarship, and experiential learning with an emphasis on close student–faculty engagement.