Experience Lead, OPF & PBI Private terminal

The Experience Lead at Aero serves as the face of the guest journey, delivering an exceptional end-to-end experience both in the lounges and onboard aircraft at the TEB base. This role spans on-ground and in-flight responsibilities, ensuring a safe, seamless, and extraordinary experience from arrival through landing. The position involves preparing the lounge and cabin, warmly welcoming guests, and delivering personalized service throughout the journey while maintaining luxury service standards.