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© All Rights Reserved. ApplyBlast.com
Sunrise Senior Living
The Experience Management Director leads Sunrise Senior Living's enterprise Experience Management program, leveraging team member and customer feedback to enhance engagement, satisfaction, and business performance. This role involves optimizing the Voice of Customer platform, transforming feedback into actionable insights, and building dashboards to provide leadership with visibility into key metrics. The position requires partnering with cross-functional teams to drive process improvements and championing journey-mapping efforts to strengthen the employee and customer experience.
Headquarters
Tysons, Virginia, United States
Company Size
10001+ employees
Founded
1981
Sunrise Senior Living is a U.S.-based senior living provider that delivers personalized, person-centered care designed to support longer, healthier, happier lives for older adults. Its communities offer independent living, assisted living, specialized memory care (including Alzheimer’s care), skilled nursing, short-term stays, in-home care, and hospice coordination. Founded in 1981 and employing roughly 22,000 people, Sunrise emphasizes tailored programs and staff expertise to meet residents’ changing needs. The company has earned industry recognition for its care and workplace practices, including awards from U.S. News & World Report and Great Place to Work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sunrise Senior Living.
8% below the average for this role
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