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Experience Manager at Museum of Ice Cream - ApplyBlast

Experience Manager

Museum of Ice Cream

7 days ago

3.5 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Experience Manager at Museum of Ice Cream leads the guest experience on the museum floor, supervising Show and Service Ambassadors and performers to deliver memorable, on-brand interactions. This hands-on role ensures smooth daily operations, maintains high-energy environments, and supports team performance through coaching, scheduling, and inventory oversight. The position requires strong leadership in fast-paced, hospitality-driven settings while balancing operational standards with creative guest engagement.

Responsibilities

Supervise daily guest experience and lead floor staff
Oversee food and beverage inventory and retail operations
Ensure compliance with safety protocols and brand standards

Skills

About Museum of Ice Cream

museumoficecream.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2016

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The Museum of Ice Cream is an immersive and Instagram-worthy experience that celebrates the joy of ice cream through interactive exhibits and playful installations. Visitors can explore themed rooms, engage with various art installations, and indulge in delicious ice cream treats throughout the journey. This vibrant and whimsical attraction is designed for guests of all ages, offering a unique blend of art, play, and dessert that invites visitors to relive childhood nostalgia in a fun and imaginative setting.