Experience Planner
Pendry Hotels(1 month ago)
About this role
An Experience Planner at Montage International curates and shapes personalized vacation experiences for resort guests, engaging with them before arrival to understand their preferences and travel party. The role represents the resort brand and helps ensure guests have memorable stays by aligning resort offerings with guest expectations. This is a guest-facing position situated within the resort environment.
Required Skills
- Storytelling
- Guest Relations
- Reservations
- Multitasking
- Phone Etiquette
- Communication
- Computer Literacy
- MS Office
- Time Management
- Sales
Qualifications
- High School Diploma or Equivalent
- 2 Years Customer Service Experience
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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