Experienced Client Service Representative

The Experienced Client Service Representative at VCA Veterinary Specialty and Emergency Center of Kalamazoo provides front-line customer service in a 24/7/365 emergency and specialty veterinary practice. This role involves greeting clients, managing appointments, processing payments, and educating pet owners on general animal care and products. The position supports the veterinary team by fostering a positive, low-stress atmosphere for clients and patients while managing medical records and correspondence.