Experienced Service Advisor

The Experienced Service Advisor at Nissan of Downtown LA serves as the primary liaison between customers and technicians, ensuring clear communication regarding vehicle needs and recommended services. This role involves developing repair estimates, preparing repair orders, and administering manufacturer warranties while keeping customers informed about service progress and expenses. The position requires a team player with prior service advisor experience and a basic understanding of automotive mechanics to deliver high-quality customer service in a high-volume dealership environment.