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Expert Support Client Bilingue - Canada at Alan - ApplyBlast

Expert Support Client Bilingue - Canada

Alan

1 day ago

4.4 on Glassdoor

Toronto, Ontario, Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

The Expert Support Client Bilingue role at Alan involves assisting members with their health coverage in a timely, clear, and compassionate manner, ensuring they understand their benefits and can navigate the system with confidence. The position requires collaboration with Operations, Product, Sales, and Insurance teams to enhance member experience and support the growth of Alan's customer service operations in Canada. This role focuses on building expertise in health systems and Alan's products while contributing to process improvements and strategic initiatives.

Responsibilities

Support members with coverage understanding and claims
Adapt support processes for the Canadian market
Collaborate with product and operations teams

Skills

About Alan

alan.com

Headquarters

Paris, Île-De-France, France

Company Size

501-1000 employees

Founded

2016

View Profile

Alan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.