Expert Systems Engineer

The Expert Systems Engineer serves as a Tier 2 application support specialist for the ViewPoint application, ensuring operational stability, security, and effective use within a regulated financial services environment. This role requires deep subject matter expertise in the application's security model, configuration, and data structures, acting as the primary technical authority for the Global Business Solutions business unit. The position involves partnering with business users, vendor support, and internal technology teams to resolve complex issues and support business change.