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© All Rights Reserved. ApplyBlast.com
Explora Journeys
The WFM Real-Time Analyst monitors and manages day-to-day workforce operations for Explora Journeys' global contact center, covering inbound, outbound, and digital channels. This role acts as the command center for workforce performance, identifying variances and recommending adjustments to maintain operational efficiency while upholding luxury guest standards. The analyst collaborates with Operations and partner teams to optimize staffing and service delivery across multiple geographies and time zones.
Discover the ultimate all-inclusive luxury ocean journey. Sail with us in timeless elegance to explore spectacular destinations and astonishing experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Explora Journeys.
Explora Journeys didn’t post a salary, so this is our estimate from similar listings.
36% below the average for this role