Export Customer Service Representative
mscdirect
About this role
A Customer Service Representative at MSC USA assists clients with inquiries related to shipments, manages records, and coordinates with carriers to ensure smooth logistics operations. The role emphasizes customer service, communication, problem-solving, and teamwork within the transportation and logistics industry.
Skills
Qualifications
About mscdirect
mscdirect.comMSC (MSCdirect.com) is a major distributor of metalworking and MRO (maintenance, repair, and operations) products serving manufacturers, maintenance shops, and industrial customers. Its MSCdirect e-commerce site and catalog offer a broad selection of tools, cutting tools, abrasives, fasteners, safety gear, material-handling equipment and related supplies, along with technical support. The company also provides inventory-management and procurement solutions, fast shipping, and customer-service resources to help keep production and operations running smoothly.
About mscdirect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for mscdirect.
Salary
$25k – $50k
per year
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