Express Specialist

As an Express Specialist – Auto at Horace Mann, you will serve as the primary point of contact for customers filing non-injury auto claims, guiding them through the claims process with empathy and professionalism. This role involves investigating physical damage claims, determining liability and settlement values, and ensuring timely communication and resolution while adhering to state regulations. It is an excellent entry-level opportunity for those with strong customer service skills to build their insurance knowledge in a supportive environment.