External Partnerships & Engagement Manager

The External Partnerships & Engagement Manager at Monzo strategically manages a portfolio of partnerships focused on Vulnerability, Accessibility, Inclusion, and Bereavements (VAIB) to enhance support for the bank's most vulnerable customers. The role involves identifying new partnership opportunities, evaluating performance through data and customer feedback, and translating external insights into tangible improvements across products and customer journeys. This position requires collaborating with cross-functional teams to ensure all external relationships adhere to strict governance and risk standards while driving community engagement and lived-experience research.