Extra Help- Help Desk Technician

University of Arkansas for Medical Sciences (UAMS)(1 month ago)

OnsitePart TimeJunior$24,000 - $24,000Support Services

About this role

The Extra Help - Help Desk Technician at the University of Arkansas, Fayetteville is a temporary position providing frontline support for campus technologies, including computer systems, software, hardware, and mobile devices. The role serves the campus community by helping users access and use technology resources and ensuring issues are routed or escalated appropriately. The position is within Support Services in the university IT environment.

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Required Skills

Technical Support
Customer Service
Troubleshooting
Diagnostics
Hardware
Software
Mac
PC
Microsoft Office
Documentation

Qualifications

High School Diploma or Equivalent

About University of Arkansas for Medical Sciences (UAMS)

uams.edu

University of Arkansas for Medical Sciences (UAMS) is improving the health and health care of Arkansans. UAMS, with its intersection of education, research and clinical programs, brings a unique capacity to lead health care improvement in Arkansas. Among its assets for leadership are its status as the only academic health center in the state, its statewide network of centers for public education and clinical outreach, its emphasis on population health, and its leadership in health informatics and statewide information technology. In addition, UAMS has a unique capacity for translational research – speeding the rate at which research can inform clinical care and health improvement.

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