FA Lead

The FA Lead role serves as the primary technical liaison for high-level client engagements, managing major quality audits, customer complaints, and mass failure incidents for a leading tech company. This position oversees the failure analysis team's daily operations, establishes analytical standards, and drives the resolution of complex, recurring, or batch production issues through advanced root cause analysis. The role also involves leading yield improvement strategies, managing new product introduction risk controls, and coordinating cross-functional resources to ensure systematic process optimization and quality goals are met.