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Facilities Coordinator at Eightfold - ApplyBlast

Facilities Coordinator

Eightfold

1 year ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

ServiceChannel is seeking a Facilities Coordinator to oversee customer-facing systems and support clients and service providers with facility needs and platform assistance. This highly customer service-focused role involves managing inbound inquiries, providing training on applications, and coordinating scheduled maintenance services. The position requires collaboration with cross-functional teams and conducting business reviews to ensure process adherence and customer satisfaction.

Responsibilities

Respond to inbound support inquiries via Zendesk, email, and phone
Provide training and guidance to clients and providers on ServiceChannel applications
Conduct quarterly business review presentations and operations meetings with clients

Skills

About Eightfold

eightfold.ai

Headquarters

Santa Clara, California, United States

Company Size

201-500 employees

Founded

2016

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