Facilities Help Desk Coordinator

The Retail Facilities Coordinator ensures retail store locations are maintained safely, securely, and in accordance with lease agreements and local regulations. Responsibilities include managing routine break/fix repairs, processing service requests via phone, email, or the Maintenance and Repair System (MARS), and coordinating with contractors to resolve facility issues efficiently. This role directly impacts customer experience, team member morale, and store profitability by overseeing preventative maintenance and timely repairs across multiple locations.