Facilities Manager

This role is responsible for leading and overseeing the delivery of all soft services within the facility, ensuring high standards of cleanliness, hygiene, and workplace presentation. The position involves managing third-party contractors, monitoring service quality against SLAs and KPIs, and acting as the primary point of contact for service-related requests and escalations. The ideal candidate will lead onsite personnel, build strong stakeholder relationships, and implement improvement plans to enhance operational efficiency.