Facilities Operations Center Manager

The Facilities Operations Center Manager leads a team providing 24/7 monitoring and support for Yale University's Facilities Operations, including building automation alarms, work order triage, and staff dispatching. This role involves managing technical and administrative functions, maintaining relationships with campus units, and supporting the university during special events and emergencies. The position requires strong analytical, communication, and leadership skills to oversee campus-wide facility systems and ensure timely service delivery.