Facility Compliance Consultant I - GEN
Internships(1 month ago)
About this role
A Facility Compliance Consultant I with the North Carolina Department of Health and Human Services' Division of Health Service Regulation handles intake and processing of complaints and incidents related to health care facilities. The role involves communicating with the public and health care providers in a call center environment and entering cases into a computerized Complaints Tracking System. The position evaluates compliance and the seriousness of issues against state and federal laws and standards to help ensure patient safety.
Required Skills
- Clinical Assessment
- Care Planning
- Complaint Triage
- Data Entry
- Call Center
- Regulatory Knowledge
- Communication
- Documentation
- Teamwork
- Independent Work
Qualifications
- Bachelor's Degree in Health, Human Service, or Education
About Internships
pa.govThe Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.
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