Faculty Support Services and Instructional Technology Specialist

This role supports faculty in effectively integrating technology for teaching and learning within the College of Education, Criminal Justice, Human Services, and the School of Information Technology. The position provides technical support, training, and best practices for tools like Canvas, Kaltura, Zoom, and Office 365, while also creating documentation and managing support processes. It involves collaborating with directors to maintain ticketing systems and ensuring classroom technology meets organizational standards.