Family Concierge Specialist

Bright Horizons(7 days ago)

RemoteFull TimeSenior$54,000 - $81,000Customer Support

About this role

The Family Concierge Specialist provides personalized support to families and employees by assessing needs, researching resources, and creating tailored care plans. This remote role involves direct communication, resource management, and representing Bright Horizons at events, focusing on delivering exceptional customer service to support caregiving journeys.

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Required Skills

Customer Service
Research
Communication
Problem Solving
Care Planning
CRM
Event Presentation
Resource Management
Flexibility
Autonomy

Qualifications

3 years of experience in care management or related fields
Bachelor’s Degree

About Bright Horizons

brighthorizons.com

Look to us for innovative child care & early education for families, solutions for employers, benefits for employees…all trusted by families and employers for more than 30 years.

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