Family Help Specialist
Focus on the Family
About this role
A customer service representative at Focus on the Family provides compassionate, biblically aligned responses to inbound and outbound contacts through phone, email, chat, and written communication. They handle constituent accounts and transactions with integrity while demonstrating Christ-like attitudes and ministry values.
Skills
Qualifications
About Focus on the Family
focusonthefamily.comFocus on the Family is a global Christian nonprofit that equips and supports families through biblical teaching, practical resources, and counseling services. It produces the daily Focus on the Family radio broadcast and podcasts and offers parenting and marriage resources, adoption and foster-care support, and counseling/referral services. The organization publishes articles, books, devotionals, and educational materials and operates helplines and ministry programs to assist parents and couples. Its mission is to help families thrive by applying Christian perspectives to parenting, marriage, and cultural issues.
About Focus on the Family
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Focus on the Family.
Salary
$22k – $25k
per year