FCC & Maintenance Dispatch (Full-Time) – Overnight Required

The FCC & Maintenance Dispatch role at Encore Boston Harbor oversees a team of dispatchers responsible for receiving and relaying information, instructions, and work orders to facilities team leaders under standard and emergency conditions. The position serves as the primary point of contact for local public safety issues in the Fire Command Center, ensuring excellent guest and team member experiences while maintaining property standards. Responsibilities include managing communication, scheduling inspections, dispatching technicians, and handling emergency requests.