FedRamp Customer Success Manager

Magnet Forensics(1 day ago)

HybridFull TimeSenior$77,000 - $121,000Customer Success

About this role

Magnet Forensics seeks a strategic and customer-focused FedRamp Customer Success Manager to manage relationships with U.S. federal government clients operating in FedRAMP environments. The role involves guiding customers through onboarding, deployment, and expansion phases while ensuring compliance with federal security standards.

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Required Skills

Customer Success
FedRamp
Account Management
Relationship Building
Federal Security
Digital Forensics
Strategic Planning
Stakeholder Management
Technical Guidance
Security Standards

About Magnet Forensics

magnetforensics.com

New Relic is a SaaS observability and telemetry platform that helps engineering and operations teams monitor, debug, and optimize applications and infrastructure in real time. It offers application performance monitoring (APM), distributed tracing, logs, metrics, synthetic monitoring, alerting, a unified dashboarding experience, and a query language (NRQL) for ad‑hoc analysis. With agent-based instrumentation and support for OpenTelemetry, New Relic targets developers, SREs, and ops teams needing full‑stack visibility, collaboration, and cost-aware usage models. The platform also includes applied‑intelligence features to accelerate root‑cause analysis and surface actionable insights.

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