FEP Service Specialist
Blue Cross Blue Shield of Massachusetts(1 month ago)
About this role
The FEP Service Specialist at Blue Cross Blue Shield of Massachusetts supports the Federal Employee Program by handling provider inquiries and appeals related to claims. The role emphasizes ensuring accurate, timely claims adjudication and contributing to cross-functional process improvement and provider education. It is suited for a detail-oriented, collaborative problem-solver in a fast-paced healthcare/insurance environment.
Required Skills
- Claims Adjudication
- Clinical Research
- Caseload Management
- Compliance
- Customer Service
- NASCO
- MHK
- Critical Thinking
- Communication
- Process Improvement
Qualifications
- High School Diploma
- College Degree Preferred
About Blue Cross Blue Shield of Massachusetts
bluecrossma.orgBlue Cross Blue Shield of Massachusetts brings health insurance plans, medical claims, insurance coverage, benefits and telehealth via MyBlue Web & App
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