FHA Mortgage Origination Representative
Contact Government Services, LLC(1 month ago)
About this role
The FHA Mortgage Origination Representative provides front-line support to the mortgage lending industry and the public on FHA guidelines and procedures. The role focuses on handling calls and emails, researching inquiries using internal knowledge databases, and documenting all customer interactions. It supports a large federal agency as part of a broader customer service initiative. The position is within a mission-driven government contractor that emphasizes professional growth and collaboration.
Required Skills
- Customer Service
- Call Handling
- Email Support
- Mortgage Knowledge
- FHA Guidelines
- Knowledge Base Research
- SOP Compliance
- Data Entry
- Process Adherence
- Time Management
+7 more
Qualifications
- High School Diploma
- GED
- Public Trust Security Clearance
About Contact Government Services, LLC
cgsfederal.comContact Government Services (CGS) is a government-focused consulting and technology services firm that helps federal agencies simplify and enhance operations by optimizing human, technical, and financial resources. Their team of technologists, consultants, and project managers partners with agencies to understand needs, identify opportunities for innovation, and deliver customized solutions. CGS provides services such as program and project management, IT modernization, and resource optimization to improve efficiency, compliance, and mission outcomes. They emphasize tailored engagements and measurable results to advance government performance.