Contact Government Services, LLC

FHA Mortgage Origination Representative

Contact Government Services, LLC(1 month ago)

Philadelphia, PAOnsiteFull TimeJunior$61,465 - $82,232 (estimated)Customer Service
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About this role

The FHA Mortgage Origination Representative supports a large federal agency by handling inquiries from the mortgage lending industry and the public related to FHA guidelines and procedures. The role is focused on delivering high-quality customer support within a structured contact center environment. It is part of a broader initiative to modernize and improve government services. Employees are offered professional growth opportunities and a comprehensive benefits package.

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Required Skills

  • Customer Service
  • Call Handling
  • Email Support
  • FHA Guidelines
  • Mortgage Industry Knowledge
  • Knowledge Base Research
  • Standard Operating Procedures
  • Data Entry
  • Database Documentation
  • Time Management

+5 more

Qualifications

  • High School Diploma
  • GED
  • Public Trust Security Clearance
Contact Government Services, LLC

About Contact Government Services, LLC

cgsfederal.com

Contact Government Services (CGS) is a government-focused consulting and technology services firm that helps federal agencies simplify and enhance operations by optimizing human, technical, and financial resources. Their team of technologists, consultants, and project managers partners with agencies to understand needs, identify opportunities for innovation, and deliver customized solutions. CGS provides services such as program and project management, IT modernization, and resource optimization to improve efficiency, compliance, and mission outcomes. They emphasize tailored engagements and measurable results to advance government performance.

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