FHA Mortgage Origination Representative

Contact Government Services, LLC(1 month ago)

Indianapolis, INOnsiteFull TimeJunior$61,144 - $81,822 (estimated)Customer Service

About this role

The FHA Mortgage Origination Representative supports a large federal agency by handling inquiries from the mortgage lending industry and the public related to FHA guidelines and procedures. The role is focused on front-line customer interaction, using mortgage industry knowledge to research and provide accurate information. Representatives work within established processes and systems while documenting all customer contacts and maintaining current knowledge of FHA mortgage practices. The position is based in Indianapolis, IN within a customer service-focused team environment at CGS.

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Required Skills

Customer Service
Call Handling
Email Support
Mortgage Industry Knowledge
FHA Guidelines
Knowledge Base Research
Standard Operating Procedures
Data Entry
Contact Documentation
Time Management

+8 more

Qualifications

High School Diploma
GED
Public Trust Security Clearance

About Contact Government Services, LLC

cgsfederal.com

Contact Government Services (CGS) is a government-focused consulting and technology services firm that helps federal agencies simplify and enhance operations by optimizing human, technical, and financial resources. Their team of technologists, consultants, and project managers partners with agencies to understand needs, identify opportunities for innovation, and deliver customized solutions. CGS provides services such as program and project management, IT modernization, and resource optimization to improve efficiency, compliance, and mission outcomes. They emphasize tailored engagements and measurable results to advance government performance.

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