Northcentral Electric Cooperative
A Fiber Technical Support Specialist assists Northcentral Connect end-users in resolving technical issues related to internet connectivity, computer operation, and VOIP services. The role involves troubleshooting and repairing devices and networks, provisioning services, managing customer service tickets, and coordinating with internal departments and installers. Ideal candidates will leverage their telecommunications experience to ensure high levels of customer satisfaction and operational efficiency.
Headquarters
Olive Branch, Mississippi, United States
Company Size
51-200 employees
Founded
1950
Northcentral Electric Cooperative (Northcentral Electric Power Association) is a member-owned utility serving communities in north-central Mississippi. It provides retail electric service to residential, commercial and industrial members and offers online bill pay, outage reporting, new‑service setup, and rate information. The cooperative also supports broadband through Northcentral Connect and invests in the local community with scholarships, member tools, and transparent governance via a board of directors and published reports. Members access account services, forms, and support through the cooperative’s website and mobile app.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Northcentral Electric Cooperative.
20% below the average for this role