Field Collections Agent
Encore Capital Group(2 months ago)
About this role
A Field Collections Agent at Orbit Credit Services meets customers at their homes within a local travel radius to help them address outstanding arrears and find workable financial solutions. The role is field-based and independent, requiring regular travel and face-to-face customer engagement. Compensation includes base pay, a car allowance, and performance-based bonus potential.
Required Skills
- Debt Collection
- Field Visits
- Customer Service
- Payment Plans
- Negotiation
- Arrears Management
- Data Entry
- Account Updates
- Financial Guidance
- Time Management
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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