Field Collections Agent
Encore Capital Group(2 months ago)
About this role
Orbit Credit Services is hiring a Field Collections Agent to meet customers at their homes and help them address outstanding arrears through empathetic, practical financial solutions. The role involves independent travel within a 90-minute radius of home (applicants must reside within Rhyll) with flexible scheduling across set operating hours. Compensation includes a base salary, car allowance, and uncapped monthly bonus potential.
Required Skills
- Field Collections
- Debt Recovery
- Customer Service
- Payment Plans
- Negotiation
- Cash Handling
- Account Updates
- Home Visits
- iPad Use
- Regulated Accounts
Qualifications
- Full UK Driving Licence
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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