Field Collections Agent

Encore Capital Group(1 month ago)

HybridFull TimeJunior$27,965 - $35,765Collections

About this role

As a Field Collections Agent at Orbit Credit Services, you will meet customers in their homes to help them address their financial issues. This role focuses on providing empathy, guidance, and practical solutions to help customers find a way forward with their finances. You will work independently, engaging face-to-face with clients and managing your own schedule.

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Required Skills

Customer Engagement
Financial Guidance
Account Management
Problem Solving

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

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