Field Collections Agent

Encore Capital Group(28 days ago)

Chelmsford, EnglandOnsiteFull TimeJunior$34,956 - $44,706Collections

About this role

A Field Collections Agent at Orbit Credit Services represents the company during in-person customer visits within a specified travel radius, helping to manage customer accounts and financial outcomes. The role is field-based, operates on a flexible 40-hour week with required prime-hour coverage, and requires regular travel using a personal vehicle supplied with business insurance.

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Required Skills

Driving
Customer Service
Debt Collection
Cash Handling
Communication
Time Management
Tech Savvy
Face-to-Face

Qualifications

Full UK Driving Licence
Business Insurance
Clear Criminal Record
No CCJs/IVAs/Bankruptcies (last 6 years)

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

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