Field Collections Agent
Encore Capital Group(17 days ago)
About this role
Orbit Credit Services is seeking a Field Collections Agent to visit customers at their homes to resolve arrears and discuss payment options. The role involves working independently outdoors, providing guidance, and handling accounts to help customers manage their finances.
Required Skills
- Customer Service
- Sales
- Communication Skills
- Problem Solving
- Relationship Management
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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