Field Collections Agent
Encore Capital Group(7 days ago)
About this role
A Field Collections Agent role involves visiting customers at their homes within a specified area near Huddersfield, helping them manage their finances by discussing payment options, setting up repayment plans, and educating about consequences of non-payment. The position offers flexibility, autonomy, and opportunities for bonuses and professional development.
Required Skills
- Customer Service
- Debt Collection
- Negotiation
- Mobile Technology
- Financial Literacy
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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