Field Engineer / Customer Support Specialist
Roche(29 days ago)
About this role
A Customer Service Specialist at Roche based in Shymkent serves as the local technical and customer-facing contact for the company’s diagnostic products. The role supports continuity of diagnostic services and product information while liaising with distributors, partners, and internal teams. It is an on-site position that requires extensive travel to customer locations.
Required Skills
- Equipment Installation
- Preventive Maintenance
- Technical Support
- Troubleshooting
- CRM
- Software Updates
- Hardware Updates
- Diagnostics
- Relationship Management
- Travel Readiness
+1 more
Qualifications
- Higher Technical Degree
About Roche
roche.comAs a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.
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