Field Management - Customer Service Representative

The Field Management - Customer Service Representative at EssilorLuxottica Canada provides top-quality service to customers by handling inquiries, processing orders, and resolving issues. This role involves managing 50-100 daily customer interactions, including price quotes, order adjustments, and shipping instructions, while maintaining high productivity and quality standards. The position requires strong communication skills, basic math proficiency, and the ability to troubleshoot complex customer concerns.