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Field Operations & Training Specialist at XPENG - ApplyBlast

Field Operations & Training Specialist

XPENG

8 days ago

3.3 on Glassdoor

Mexico City, Mexico

Onsite

Full Time

Junior

0 applicants

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About this role

This role serves as the strategic operational bridge between corporate headquarters and the authorized dealer network, ensuring dealership operations align with corporate standards and customer experience objectives. The position involves conducting regular field audits, providing on-site coaching, and developing dynamic training materials to empower dealer staff. It requires a highly commercial, customer-centric professional with strong communication skills and a passion for the automotive industry.

Responsibilities

Conduct regular field audits and compliance evaluations at dealership locations
Design and develop visual training materials and on-camera video tutorials
Analyze performance KPIs and implement tailored improvement plans for dealers

Skills

About XPENG

xpeng.com

Headquarters

Guangzhou, Guangdong, China

Company Size

10001+ employees

Founded

2014

View Profile

XPENG is a Chinese smart electric-vehicle manufacturer that designs and builds performance-focused EV sedans, SUVs and MPVs with an emphasis on connectivity, safety and sustainability. The company develops proprietary software and hardware — including the XPILOT advanced driver-assistance system, smart cockpit features and over‑the‑air updates — to deliver continual feature and performance improvements. XPENG sells models such as the P7, G9, G6 and X9 and is expanding internationally with retail outlets, service centers and charging support across Europe, Southeast Asia and other markets. Its technology‑first approach positions the company as a competitor in the premium EV segment, focused on AI, autonomous driving and integrated vehicle services.