Field Service Dispatcher

The Field Service Dispatcher serves as the primary point of contact for field service technicians, managers, and customers, managing the scheduling, parts ordering, invoicing, and communication regarding repair statuses. This role ensures efficient workflow by maintaining accurate records, monitoring labor and work-in-progress, and providing timely updates to all stakeholders. The position requires strong organizational skills, a sense of urgency, and the ability to work effectively under pressure while delivering superior customer service.