Field Service Engineer – Customer Service
SYNTEGON
About this role
A Customer Support Engineer at Syntegon Telstar provides on-site service, upgrades, and commissioning of equipment, working with clients in the UK and internationally to maintain customer relationships and ensure equipment performance. The role involves technical support, calibration, and collaboration with customers to enhance service quality and business growth.
Skills
About SYNTEGON
syntegon.comSyntegon is a global provider of processing and packaging technology and lifecycle services for the pharmaceutical, biotech, and food industries. The company supplies machinery, automation, digital solutions and aftermarket services to support seamless processes—from formulation and filling to inspection, packaging and end‑of‑line systems—helping customers scale products and meet regulatory requirements. Syntegon emphasizes innovation and sustainability, offering modular equipment, engineering expertise and long‑term lifecycle partnerships. Customers rely on its integrated technologies and global service network to optimize efficiency, quality and compliance.
About SYNTEGON
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for SYNTEGON.
Salary
$127k – $172k
per year