Field Service Engineer - Japan
10x Genomics(1 month ago)
About this role
The Field Service Engineer on the Instrument Services team provides field-based technical support and service for analytical laboratory instruments across the APAC region. The role ensures high-quality service resolution, compliance with regulatory and quality requirements, and accurate service documentation. The position also supports equipment pre-staging, software and calibration activities, contributes to the service knowledge base, and collaborates with cross-functional teams to improve service delivery and customer satisfaction.
Required Skills
- Instrument Repair
- Troubleshooting
- Assembly
- Disassembly
- Calibration
- Preventive Maintenance
- Diagnostics
- Documentation
- Customer Communication
- Inventory Management
+9 more
Qualifications
- Bachelor's Degree in Biomedical Engineering or Technology
About 10x Genomics
10xgenomics.com10x Genomics is a life sciences company that develops instruments, assays, and software for high-resolution single‑cell and spatial genomics to advance biological discovery and human health. Its product portfolio includes Chromium for single‑cell analysis and Visium and Xenium for spatial gene expression and imaging, plus reagents and computational pipelines (e.g., Cell Ranger/Space Ranger and visualization tools) to process and analyze large-scale molecular data. Researchers in academia, biotech, and pharmaceutical companies use 10x platforms to dissect cellular heterogeneity, map tissue architecture, and accelerate drug discovery and translational research. The company emphasizes reliable, scalable workflows and integrated data analysis to help decode biology and transform health.
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