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Field Service Implementation Representative at Roche - ApplyBlast

Field Service Implementation Representative

Roche

4 months ago

4.1 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Field Service Implementation Representative at Roche supports key hospitals and laboratories with the installation and functioning of clinical chemistry solutions, equipment, and software. This role involves troubleshooting technical issues, performing preventative maintenance, collaborating with IT specialists, and managing administrative tasks for service visits. The position requires extensive travel across Canada and requires the candidate to reside near a major airport to facilitate frequent overnight trips.

Responsibilities

Install and configure laboratory instrumentation and software components
Diagnose and resolve complex technical issues to ensure service continuity
Collaborate with cross-functional teams to manage site inspections and upgrades
Perform preventative maintenance and technical service bulletin resolutions
Manage administrative close-outs and coordinate travel logistics for field visits

Skills

Qualifications

Diploma in Electronic TechnologyValid Canadian Driver's License

About Roche

roche.com

Headquarters

Basel, Basel-Stadt, Switzerland

Company Size

10001+ employees

Founded

1896

View Profile

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.