Field Service Manager

Applied Materials(2 months ago)

Agrate Brianza, ItalyOnsiteFull TimeManager$156,774 - $206,068 (estimated)Field Service

About this role

Applied Materials is hiring a full-time field service operations leader to act as the primary customer-facing point of contact for service delivery across customer sites in Italy (based in Milan). The role focuses on ensuring service performance and customer satisfaction while leading a local team supporting semiconductor/display equipment. It includes oversight of operational execution and alignment to business objectives with regular travel to customer locations.

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Required Skills

Field Service Management
Service Delivery
Customer Satisfaction
Team Leadership
Hiring
Training
Performance Metrics
KPI Reporting
Budgeting
Forecasting

+7 more

About Applied Materials

appliedmaterials.com

Applied Materials is a global leader in materials engineering solutions that enable the production of virtually every new semiconductor chip and advanced display. The company designs, manufactures and services equipment, software and process technologies across semiconductor fabrication (deposition, etch, implantation, inspection/metrology, CMP, ALD/CVD/PVD), advanced packaging and display manufacturing. Its customers include chipmakers, foundries and display manufacturers worldwide, and it provides process integration, factory automation and lifecycle services to improve yield, performance and cost. Headquartered in Santa Clara, California, Applied Materials combines deep R&D and scale to drive device scaling, energy efficiency and new architectures.

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