Field Service Rep (Enrollments)

The Field Service Rep (Enrollments) at GT Independence conducts face-to-face and virtual enrollments for consumers participating in self-direction programs, serving as an advocate and educator to facilitate their understanding of the self-direction model of care. The role involves managing the enrollment process with consumers and their support networks, ensuring accurate documentation, and maintaining strict confidentiality and HIPAA compliance. Additionally, the specialist performs external outreach to community partners and stakeholders to support enrollment growth and enhance service accessibility.